Returns & Refunds

Returns & Refunds: 

We really hope you love your purchase from Lou and Belle, but we understand that sometimes your purchase may not be right for you and that you may wish to return it. We accept returns within 14 days of receipt of the item. Please contact us in writing at louandbellebaby@gmail.com for instructions on how goods can be returned to us.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, with all labels still intact and with a receipt or proof of purchase. The item is your responsibility until it reaches us, therefore we recommend using a delivery service that insures the value of the goods. The cost of the return is your responsibility. Delivery charges are only refundable where the goods are faulty and a refund is made.

If you have any questions about our returns policy, please get in touch with us at louandbellebaby@gmail.com